Notes to Financial Statements

NOTE 17 SEGMENT INFORMATION AND GEOGRAPHIC DATA

In its operation of the business, management, including our chief operating decision maker, who is also our Chief Executive Officer, reviews certain financial information, including segmented internal profit and loss statements prepared on a basis not consistent with GAAP. During the periods presented, we reported our financial performance based on the following segments: Productivity and Business Processes, Intelligent Cloud, and More Personal Computing.

Our reportable segments are described below.

Productivity and Business Processes

Our Productivity and Business Processes segment consists of products and services in our portfolio of productivity, communication, and information services, spanning a variety of devices and platforms. This segment primarily comprises:

Office Commercial (Office 365 subscriptions, the Office 365 portion of Microsoft 365 Commercial subscriptions, and Office licensed on-premises), comprising Office, Exchange, SharePoint, Microsoft Teams, Office 365 Security and Compliance, Microsoft Viva, and Copilot for Microsoft 365.
Office Consumer, including Microsoft 365 Consumer subscriptions, Office licensed on-premises, and other Office services.
LinkedIn, including Talent Solutions, Marketing Solutions, Premium Subscriptions, and Sales Solutions.
Dynamics business solutions, including Dynamics 365, comprising a set of intelligent, cloud-based applications across ERP, CRM (including Customer Insights), Power Apps, and Power Automate; and on-premises ERP and CRM applications.

Intelligent Cloud

Our Intelligent Cloud segment consists of our public, private, and hybrid server products and cloud services that can power modern business and developers. This segment primarily comprises:

Server products and cloud services, including Azure and other cloud services; SQL Server, Windows Server, Visual Studio, System Center, and related Client Access Licenses (“CALs”); and Nuance and GitHub.
Enterprise and partner services, including Enterprise Support Services, Industry Solutions, Nuance professional services, Microsoft Partner Network, and Learning Experience.

More Personal Computing

Our More Personal Computing segment consists of products and services that put customers at the center of the experience with our technology. This segment primarily comprises:

Windows, including Windows original equipment manufacturer (“OEM”) licensing and other non-volume licensing of the Windows operating system; Windows Commercial, comprising volume licensing of the Windows operating system, Windows cloud services, and other Windows commercial offerings; patent licensing; and Windows Internet of Things.
Devices, including Surface, HoloLens, and PC accessories.
Gaming, including Xbox hardware and Xbox content and services, comprising first-party content (such as Activision Blizzard) and third-party content, including games and in-game content; Xbox Game Pass and other subscriptions; Xbox Cloud Gaming; advertising; third-party disc royalties; and other cloud services.
Search and news advertising, comprising Bing (including Copilot), Microsoft News, Microsoft Edge, and third-party affiliates.

Revenue and costs are generally directly attributed to our segments. However, due to the integrated structure of our business, certain revenue recognized and costs incurred by one segment may benefit other segments. Revenue from certain contracts is allocated among the segments based on the relative value of the underlying products and services, which can include allocation based on actual prices charged, prices when sold separately, or estimated costs plus a profit margin. Cost of revenue is allocated in certain cases based on a relative revenue methodology. Operating expenses that are allocated primarily include those relating to marketing of products and services from which multiple segments benefit and are generally allocated based on relative gross margin.

In addition, certain costs are incurred at a corporate level and allocated to our segments. These allocated costs generally include legal, including settlements and fines, information technology, human resources, finance, excise taxes, field selling, shared facilities services, customer service and support, and severance incurred as part of a corporate program. Each allocation is measured differently based on the specific facts and circumstances of the costs being allocated and is generally based on relative gross margin or relative headcount.

Segment revenue and operating income were as follows during the periods presented:

 

(In millions)

 

Three Months Ended

December 31,

 

Six Months Ended

December 31,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2023

 

 

 

2022

 

2023

2022

 

 

 

 

 

 

 

Revenue

 

 

 

 

 

 

 

 

 

Productivity and Business Processes

$

19,249

 

 

$

17,002

 

$

37,841

$

33,467

Intelligent Cloud

 

25,880

 

 

 

21,508

 

50,139

41,833

More Personal Computing

 

16,891

 

 

 

14,237

 

30,557

27,569

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total

$

62,020

 

 

$

52,747

 

$

118,537

$

102,869

 

 

 

 

 

 

 

 

Operating Income

 

 

 

 

 

 

 

 

 

Productivity and Business Processes

$

10,284

 

 

$

8,175

 

$

20,254

$

16,498

Intelligent Cloud

 

12,461

 

 

 

8,904

 

24,212

17,882

More Personal Computing

 

4,287

 

 

 

3,320

 

9,461

7,537

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total

$

27,032

 

 

$

20,399

 

$

53,927

$

41,917

 

 

 

 

 

 

 

 

 

 

 

No sales to an individual customer or country other than the United States accounted for more than 10% of revenue for the three or six months ended December 31, 2023 or 2022. Revenue, classified by the major geographic areas in which our customers were located, was as follows:

 

(In millions)

 

Three Months Ended

December 31,

 

Six Months Ended

December 31,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2023

 

 

 

2022

 

2023

2022

 

 

 

 

 

 

 

 

 

 

United States (a)

$

32,295

 

 

$

26,976

 

$

61,107

 

$

52,843

 

Other countries

 

29,725

 

 

 

25,771

 

57,430

50,026

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total

$

62,020

 

 

$

52,747

 

$

118,537

$

102,869

 

 

 

 

 

 

 

 

 

 

 

(a)
Includes billings to OEMs and certain multinational organizations because of the nature of these businesses and the impracticability of determining the geographic source of the revenue.

Revenue, classified by significant product and service offerings, was as follows:

 

(In millions)

 

Three Months Ended

December 31,

 

 

Six Months Ended

December 31,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2023

 

 

 

2022

 

 

2023

2022

 

 

Server products and cloud services

$

23,953

 

 

$

19,594

 

 

$

46,261

$

37,982

Office products and cloud services

 

13,477

 

 

 

11,867

 

 

26,617

 

23,444

 

Gaming

 

7,111

 

 

 

4,758

 

 

11,030

8,368

Windows

 

5,262

 

 

 

4,808

 

 

10,829

 

10,121

 

LinkedIn

 

4,195

 

 

 

3,833

 

 

8,108

 

7,461

 

Search and news advertising

 

 

3,220

 

 

 

3,209

 

 

 

6,273

 

 

 

6,122

 

Enterprise and partner services

 

 

1,917

 

 

 

1,907

 

 

 

3,861

 

 

 

3,836

 

Dynamics products and cloud services

 

 

1,576

 

 

 

1,302

 

 

 

3,116

 

 

 

2,562

 

Devices

 

1,298

 

 

 

1,430

 

 

2,423

 

2,878

 

Other

 

11

 

 

 

39

 

 

19

 

95

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total

$

62,020

 

 

$

52,747

 

 

$

118,537

 

$

102,869

 

 

 

 

 

 

 

 

 

 

 

 

We have recast certain prior period amounts to conform to the way we internally manage and monitor our business.

Our Microsoft Cloud revenue, which includes Azure and other cloud services, Office 365 Commercial, the commercial portion of LinkedIn, Dynamics 365, and other commercial cloud properties, was $33.7 billion and $65.5 billion for the three and six months ended December 31, 2023, respectively, and $27.1 billion and $52.8 billion for the three and six months ended December 31, 2022, respectively. These amounts are primarily included in Server products and cloud services, Office products and cloud services, LinkedIn, and Dynamics products and cloud services in the table above.

Assets are not allocated to segments for internal reporting presentations. A portion of amortization and depreciation is included with various other costs in an overhead allocation to each segment. It is impracticable for us to separately identify the amount of amortization and depreciation by segment that is included in the measure of segment profit or loss.